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Privacy Policy

Last updated: July 18, 2025

1. Introduction

Welcome to Instant Brand Generator ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered brand identity generation service, including our website and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and billing information when you create an account or make a purchase
  • Brand Information: Business name, industry, target audience, brand personality traits, and other information you provide during the brand generation process
  • Communication Data: Messages you send to our support team
  • Payment Information: Processed securely through Stripe; we do not store complete payment details

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent on the Service
  • Device Information: Browser type, operating system, IP address
  • Cookies and Tracking: See our Cookie Policy for details

3. AI-Specific Data Usage

3.1 How We Use AI

Our Service uses artificial intelligence, including but not limited to OpenAI's GPT models and DALL-E, to generate brand identities, logos, color schemes, typography recommendations, and other brand assets.

3.2 Data Sent to AI Providers

When generating your brand kit, we may send the following information to our AI providers:

  • Your business name and industry
  • Target audience information
  • Brand personality traits and preferences
  • Style and design preferences

We do not send personal information like your email address, payment details, or contact information to AI providers.

3.3 AI Provider Privacy Policies

Our AI providers have their own privacy policies governing how they handle data:

  • OpenAI: https://openai.com/privacy
  • We regularly review and update our AI provider partnerships to ensure they meet our privacy standards

3.4 AI Model Training Opt-Out

Opt-out by Default: We do not allow our AI providers to use your data for training their models unless you explicitly opt-in. Your brand information and generated content remain private and are not used to improve AI models without your consent.

4. How We Use Your Information

  • Service Delivery: Generate your brand kit and provide our core services
  • Communication: Send you service updates, support responses, and important notices
  • Improvement: Analyze usage patterns to improve our Service (in aggregated, non-identifiable form)
  • Legal Compliance: Comply with legal obligations and protect our rights

5. Information Sharing and Disclosure

5.1 We Do Not Sell Your Personal Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5.2 Limited Sharing

We may share your information only in these limited circumstances:

  • AI Providers: As described in Section 3, for brand generation purposes only
  • Service Providers: Trusted third parties who assist in operating our Service (e.g., payment processing, hosting)
  • Legal Requirements: When required by law or to protect our rights and users' safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Regular security audits and updates
  • Secure payment processing through Stripe

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

  • Account Data: Retained for as long as your account is active or as needed to provide services
  • Brand Kits: Generated brand kits are stored for retrieval purposes and may be retained for up to 2 years after account closure
  • Usage Data: Typically retained for 2 years for analytics and improvement purposes
  • Legal Requirements: Some data may be retained longer if required by law

8. Your Rights and Choices

8.1 Access and Portability

You have the right to request access to your personal information and receive a copy in a portable format.

8.2 Correction and Update

You can update your account information at any time through your account settings.

8.3 Deletion

You can request deletion of your personal information, subject to certain legal and operational limitations.

8.4 AI Processing Opt-out

You can request that your data not be processed by certain AI providers, though this may limit service functionality.

8.5 Marketing Communications

You can opt-out of marketing emails at any time using the unsubscribe link or contacting us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses approved by regulatory authorities
  • Adequacy decisions where applicable
  • Other lawful transfer mechanisms

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising these rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

  • Legal basis for processing (legitimate interests, consent, contract performance)
  • Right to access, rectification, erasure, and portability
  • Right to restrict processing and object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with supervisory authorities

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification for material changes

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Questions About AI and Your Data?

We're committed to transparency about how AI processes your information. Read our detailed AI Usage Policy or contact us at ai-privacy@instantbrandgenerator.com with specific questions.